Zion Market Privacy Policy

Effective Date: August 20, 2026

Zion Market ("Zion Market," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through the Zion Market mobile application (the "App").

This Privacy Policy applies to the Zion Market mobile application, Zion Market membership account, rewards program, and Zion Market Account Verification SMS program. Xen Media develops and manages the Zion Market mobile application and related account verification technology on behalf of Zion Market.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use the App.

SMS Privacy Notice

The Zion Market Account Verification SMS program is used by Zion Market customers for account authentication through the Zion Market mobile application. Xen Media manages related app and account verification technology on behalf of Zion Market.

Users opt in by creating a Zion Market membership account via email or mobile phone number in the Zion Market app. Users provide their mobile phone number to receive SMS verification codes for account authentication.

No mobile data will be shared with third parties/affiliates for marketing or promotional purposes at any time. Mobile information and messaging consent will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Users can opt out by replying STOP, and get help by replying HELP.

Privacy Policy: https://zionmarket.com/privacy-policy
Terms and Conditions: https://zionmarket.com/terms-and-conditions


1. Information We Collect

Account Information

To use the Zion Market App, you must create or access a Zion Market membership account.

Depending on the sign-in method you choose, we may collect:

  • Email address
  • Mobile phone number
  • Authentication credentials, including a password where applicable
  • Zion Market membership number
  • Account authentication and verification information

We do not require you to provide your name when creating a Zion Market account using an email address or mobile phone number.

SMS Verification Information

If you choose to sign in or verify your account using a mobile phone number, Zion Market may send you a one-time verification code or similar authentication message by SMS.

Your mobile phone number is used to authenticate your account, prevent unauthorized access, and provide account-related verification services.

Message frequency varies depending on your use of the verification feature. Message and data rates may apply.

Zion Market does not currently use SMS verification enrollment to subscribe users to promotional or marketing text messages.

Third-Party Sign-In

You may sign in using supported third-party authentication providers, including:

  • Google
  • Facebook
  • Kakao

When you choose one of these sign-in methods, the applicable provider may process information according to its own privacy practices.

Zion Market uses the authentication information necessary to establish and maintain your account. We do not separately store your profile photo, name, or email address received from these third-party sign-in providers unless otherwise disclosed to you.

Purchase and Rewards Information

When you use your Zion Market membership account during purchases at participating Zion Market locations, we may collect and maintain information including:

  • Purchase amount
  • Reward points earned
  • Reward points redeemed
  • Reward point adjustments
  • Transaction dates
  • Membership-related transaction history

This information is used to operate and administer the Zion Market rewards program.

2. How We Use Your Information

We may use your information to:

  • Create and maintain your Zion Market account
  • Generate and associate a membership number with your account
  • Authenticate your identity
  • Send account verification codes
  • Allow you to earn, view, and redeem reward points
  • Maintain reward point and purchase-related records
  • Prevent fraud and unauthorized account activity
  • Provide customer support
  • Maintain and improve the security and functionality of the App
  • Send service-related communications
  • Send marketing or promotional emails where permitted by law
  • Send push notifications when you choose to enable them

3. Email Communications

If you provide an email address, Zion Market may use it for account-related communications and, where permitted by applicable law, marketing communications, including information about sales, promotions, products, and special offers.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.

Account-related or transactional communications may still be sent when necessary to operate your account.

4. Push Notifications

You may choose to enable push notifications from the Zion Market App.

Push notifications may include:

  • Store sales
  • Promotions
  • Special offers
  • Reward program information
  • Other Zion Market announcements

Push notifications are optional.

You may disable push notifications at any time through the notification settings on your mobile device.

5. SMS Communications

Zion Market may send SMS messages when you request verification or authentication using your mobile phone number.

These messages may include one-time passwords, verification codes, or other security-related information necessary to authenticate your account.

Message frequency varies based on your verification requests. Message and data rates may apply.

SMS verification messages are not promotional subscriptions, and providing a mobile phone number for authentication does not enroll you in Zion Market marketing text messages.

No mobile data will be shared with third parties/affiliates for marketing or promotional purposes at any time.

Zion Market may disclose mobile information to service providers only as necessary to provide services such as SMS delivery, authentication, fraud prevention, security, and technical operations. Such service providers are permitted to use the information only as necessary to provide services to Zion Market and are not permitted to use mobile information or messaging consent for their own marketing or promotional purposes.

Users can opt out by replying STOP, and get help by replying HELP.

Privacy Policy: https://zionmarket.com/privacy-policy
Terms and Conditions: https://zionmarket.com/terms-and-conditions

6. Information Sharing

Zion Market does not sell your personal information.

We may disclose information to service providers that perform services on our behalf, including:

  • Account authentication
  • SMS delivery
  • Application hosting
  • Data storage
  • Security and fraud prevention
  • Technical infrastructure and support

These service providers may access information only as necessary to perform services on our behalf and are expected to handle the information appropriately.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from government authorities
  • Protect Zion Market, our users, or others
  • Detect, investigate, or prevent fraud or security incidents
  • Enforce our Terms and Conditions

7. Social Login Providers

Google, Facebook, and Kakao operate independently from Zion Market.

When you use one of these services to authenticate, your interaction with that provider is also subject to the provider's applicable terms and privacy policy.

Zion Market does not control how those third-party providers independently process information associated with your account with them.

8. Location Information

The Zion Market App does not currently collect or use precise device location information.

If location-based functionality is introduced in the future, this Privacy Policy will be updated to describe the information collected and how it is used.

Where required, Zion Market will also request appropriate device permissions before collecting location information.

9. Analytics and Advertising Technologies

Zion Market does not currently use third-party behavioral advertising or analytics services within the App that independently track users for advertising purposes.

If our practices change, this Privacy Policy will be updated accordingly.

10. Data Retention

We retain account, membership, rewards, and transaction-related information for as long as reasonably necessary to:

  • Maintain your Zion Market membership account
  • Administer the rewards program
  • Maintain transaction and accounting records
  • Prevent fraud
  • Resolve disputes
  • Comply with legal obligations

When information is no longer reasonably necessary, we may delete or de-identify it in accordance with applicable law and our data retention practices.

Certain transaction, accounting, fraud-prevention, or legally required records may be retained after an account deletion request where permitted or required by law.

11. Account and Personal Information Deletion

You may request deletion of your Zion Market account and associated personal information.

You may submit this request by contacting:

help@zionmarket.com

Zion Market may need to verify your identity before processing a deletion request.

When a valid deletion request is completed, we will delete or de-identify personal information associated with your account unless retention is permitted or required by applicable law.

Certain transaction records may be retained where necessary for legal, accounting, fraud-prevention, security, or other legitimate business purposes.

12. Data Security

Zion Market uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Children's Privacy

The Zion Market App is intended for a general audience and is not specifically directed to children under 13.

Zion Market does not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If we become aware that personal information from a child was collected in violation of applicable law, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided personal information to Zion Market may contact us at the address listed below.

14. Your Privacy Rights

Depending on where you reside, applicable law may provide you with certain rights regarding your personal information.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it is used.
  • Right to Delete — You may request deletion of personal information we have collected from you, subject to certain legal exceptions described in Section 10 (Data Retention) above.
  • Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing — Zion Market does not sell or share your personal information as defined under the CCPA. No opt-out action is required to exercise this right.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level of quality.
  • Authorized Agent — You may designate an authorized agent to submit a privacy request on your behalf, subject to our ability to verify the agent's authority and your identity.

To submit a privacy request, contact:

help@zionmarket.com

We may take reasonable steps to verify your identity before processing your request.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • The Zion Market App
  • Our rewards program
  • Our information practices
  • Technology
  • Legal or regulatory requirements

When we update this Privacy Policy, we will revise the Effective Date shown above.

Material changes may also be communicated through the App or other appropriate means.

16. Contact Us

If you have questions regarding this Privacy Policy or Zion Market's privacy practices, please contact:

Zion Market
Mobile app and account verification technology managed by Xen Media on behalf of Zion Market
Email: help@zionmarket.com