Zion Market Mobile App Terms and Conditions

Effective Date: August 20, 2026

These Terms and Conditions ("Terms") govern your use of the Zion Market mobile application (the "App"), Zion Market membership account, associated rewards program, and Zion Market Account Verification SMS program.

The App, membership account, rewards program, and account verification services are provided for Zion Market customers. Xen Media develops and manages the Zion Market mobile application and related account verification technology on behalf of Zion Market.

By creating an account or using the App, you agree to these Terms.

If you do not agree to these Terms, you should not use the App.


1. Zion Market Membership Account

A Zion Market membership account is required to use the App.

You may create or access an account using supported authentication methods, including:

  • Email address
  • Mobile phone number
  • Google
  • Facebook
  • Kakao

Once your account is established, Zion Market will generate a membership number associated with your account.

You are responsible for maintaining the confidentiality of your authentication credentials and for activity conducted through your account.

You should notify Zion Market promptly if you believe your account has been accessed without authorization.

2. Eligibility and Capacity to Contract

By creating a Zion Market account or using the App, you represent that you have the legal capacity to enter into these Terms.

If you are a minor under the laws of your jurisdiction, you represent that either (a) you otherwise have sufficient legal capacity to agree to these Terms under applicable law, or (b) your parent or legal guardian has reviewed and consented to these Terms on your behalf.

Zion Market does not knowingly enter into binding agreements with individuals who lack the legal capacity to do so. If Zion Market becomes aware that an account holder lacks such capacity and has not obtained appropriate parental or guardian consent, Zion Market may take reasonable steps to address the account, which may include requesting confirmation of consent or restricting account functionality.

3. Email and Phone Authentication

If you use an email address to access your account, you may authenticate using your account credentials or another verification method made available by Zion Market.

If you use a mobile phone number, Zion Market may send you a verification code by SMS.

SMS verification is used for authentication and account security.

Providing your mobile phone number for verification does not enroll you in promotional or marketing SMS messages.

4. SMS Verification Program

Program Name: Zion Market Account Verification

Users opt in by creating a Zion Market membership account via email or mobile phone number in the Zion Market app. Users provide their mobile phone number to receive SMS verification codes for account authentication.

Zion Market may send SMS messages when you request authentication or account verification using your mobile phone number.

Messages may include:

  • One-time passwords
  • Authentication codes
  • Account verification messages
  • Security-related account messages

Message frequency varies based on your use of the verification service.

Message and data rates may apply.

No mobile data will be shared with third parties/affiliates for marketing or promotional purposes at any time.

Users can opt out by replying STOP, and get help by replying HELP.

For assistance, reply HELP where supported or contact Zion Market at:

help@zionmarket.com

If you opt out of SMS verification messages, certain phone-number-based login or verification functionality may no longer be available. You may use another supported authentication method where available.

Wireless carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing goods from Zion Market.

Your use of Zion Market's SMS services is also subject to our Privacy Policy and Terms and Conditions:

Privacy Policy: https://zionmarket.com/privacy-policy
Terms and Conditions: https://zionmarket.com/terms-and-conditions

5. Rewards Program

The Zion Market rewards program allows eligible members to earn and redeem reward points in connection with qualifying purchases.

Unless otherwise stated for a particular promotion:

Members earn 100 reward points for each $1 of eligible purchases.

Points are credited based on qualifying transactions associated with your Zion Market membership account.

Certain products, fees, taxes, promotions, transactions, or other categories may be excluded from earning rewards where permitted by law or disclosed by Zion Market.

Zion Market may establish minimum redemption requirements or other reasonable redemption rules from time to time.

6. Reward Point Value

Reward points are promotional loyalty benefits and are not cash, currency, stored value, or property.

Reward points:

  • Have no independent cash value
  • Cannot be exchanged directly for cash
  • May only be redeemed through methods permitted by Zion Market
  • Are not transferable between accounts unless Zion Market expressly permits a transfer
  • May not be sold, purchased, or otherwise traded

Reward points may only be used by the account to which they were issued.

7. Reward Point Expiration

Zion Market reward points currently do not expire while the applicable membership account remains active and in good standing.

Zion Market reserves the right to modify its point expiration policy in the future where permitted by applicable law.

If an expiration policy is introduced, Zion Market will provide reasonable advance notice before the new policy becomes effective.

Any expiration policy will be subject to applicable law.

8. Returns and Reward Adjustments

If merchandise associated with a qualifying purchase is returned, canceled, refunded, charged back, or otherwise reversed, reward points earned from the applicable purchase may be deducted from your account.

The amount deducted will correspond to the returned or refunded portion of the transaction.

If points have already been redeemed and a subsequent adjustment causes the account's point balance to become incorrect or negative, Zion Market may make reasonable adjustments to the account.

Zion Market may also correct reward balances resulting from:

  • Technical errors
  • Duplicate transactions
  • Incorrectly awarded points
  • Refunds
  • Returns
  • Fraudulent transactions
  • Other account or transaction errors

9. Fraud, Abuse, and Prohibited Activity

The Zion Market membership and rewards program is intended for normal personal and household use.

You may not:

  • Create accounts for fraudulent purposes
  • Attempt to manipulate reward point balances
  • Artificially generate transactions to obtain points
  • Use unauthorized methods to obtain or redeem rewards
  • Create duplicate or fraudulent accounts to abuse promotions
  • Transfer, sell, purchase, or trade reward points without authorization
  • Exploit technical errors, bugs, or unintended functionality
  • Use another person's account without authorization
  • Engage in conduct designed to circumvent program restrictions

If Zion Market reasonably determines that an account has been involved in fraud, abuse, manipulation, or other activity inconsistent with the intended use of the program, Zion Market may take appropriate action, including:

  • Removing improperly obtained points
  • Correcting reward balances
  • Temporarily suspending the account
  • Permanently terminating the account
  • Restricting participation in promotions or the rewards program

Where appropriate, Zion Market may investigate suspicious activity before taking action.

10. Push Notifications

The App may allow you to receive optional push notifications regarding:

  • Sales
  • Promotions
  • Special offers
  • Reward program information
  • Zion Market announcements

Push notifications are optional and may be disabled through your device settings.

11. Email Marketing

If you provide an email address, Zion Market may send promotional or marketing communications where permitted by applicable law.

You may unsubscribe from marketing emails using the unsubscribe mechanism contained in the applicable email.

Unsubscribing from marketing communications will not necessarily prevent Zion Market from sending transactional, security, account, or other service-related communications.

12. Third-Party Authentication

The App may allow authentication through third-party services such as Google, Facebook, and Kakao.

Your use of those services may also be subject to terms and privacy policies established by the applicable provider.

Zion Market is not responsible for the independent operation, availability, or privacy practices of third-party authentication providers.

13. Account Suspension and Termination

Zion Market may suspend, restrict, or terminate an account where reasonably necessary due to:

  • Fraud
  • Unauthorized use
  • Security concerns
  • Abuse of the rewards program
  • Material violations of these Terms
  • Activities that may harm Zion Market or other users
  • Requirements imposed by applicable law

Termination or suspension may result in loss of access to some or all App functionality.

Where permitted by law, rewards obtained through fraudulent, abusive, or prohibited activity may be canceled.

14. Account Deletion

You may request deletion of your Zion Market account by contacting:

help@zionmarket.com

Zion Market may verify your identity before processing an account deletion request.

Following account deletion, unused reward points associated with the deleted membership account may be forfeited where permitted by applicable law.

Certain records may be retained where required or permitted for legal, accounting, security, fraud-prevention, or regulatory purposes.

15. Changes to the Rewards Program

Zion Market may modify features of the rewards program, including:

  • Point earning rules
  • Eligible transactions
  • Redemption methods
  • Promotional offers
  • Reward benefits
  • Program features
  • Future expiration policies

Where a change materially affects members' existing rewards, Zion Market will provide notice where reasonably appropriate or required by law.

Nothing in these Terms permits Zion Market to disregard rights provided to consumers under applicable law.

16. App Availability

Zion Market attempts to maintain reasonable availability of the App but does not guarantee that the App will always operate without interruption, delay, error, or technical failure.

The App may occasionally be unavailable due to:

  • Maintenance
  • Software updates
  • Network problems
  • Third-party service disruptions
  • Security incidents
  • Events outside Zion Market's reasonable control

17. Intellectual Property

The App, including its software, trademarks, branding, logos, design, text, graphics, and other content, is owned by or licensed to Zion Market and is protected by applicable intellectual property laws.

You may use the App only for its intended personal use.

You may not reproduce, distribute, reverse engineer, modify, or commercially exploit the App except where expressly permitted by applicable law.

18. Disclaimer

The App and rewards program are provided on an "as available" basis to the extent permitted by applicable law.

Zion Market does not guarantee uninterrupted or error-free operation of the App or that reward information will always be immediately updated.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer protection law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Zion Market will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the App or rewards program.

These limitations do not apply where liability cannot legally be limited or excluded.

20. Governing Law

These Terms, and any dispute arising out of or relating to these Terms, the App, or the Zion Market rewards program, will be governed by the laws of the State of California, without regard to its conflict-of-laws principles, except to the extent that mandatory consumer protection laws of your state of residence apply and cannot be waived by agreement.

21. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Agreement to Arbitrate. Except as set out below, you and Zion Market agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or the Zion Market rewards program will be resolved through binding, individual arbitration rather than in court.

Class Action Waiver. You and Zion Market agree that any arbitration or proceeding will be conducted only on an individual basis, and not as a class, collective, consolidated, or representative action.

Small Claims Court Exception. Either party may instead bring an individual claim in small claims court, provided the claim qualifies for that court's jurisdiction.

Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to help@zionmarket.com within 30 days of first accepting these Terms. Your notice must include your name, account information, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Zion Market will be required to arbitrate disputes with each other under these Terms, but all other provisions of these Terms will remain in effect.

Arbitration Procedure. Arbitration will be conducted by a mutually agreed-upon arbitration provider in accordance with its consumer arbitration rules in effect at the time arbitration is initiated.

Severability of This Section. If any part of this Dispute Resolution and Arbitration section is found to be unenforceable, the remainder of this section will remain in effect, except that if the Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) must be brought in court, while all other claims remain subject to arbitration under this section.

22. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by Zion Market within the App, constitute the entire agreement between you and Zion Market regarding your use of the App and supersede any prior or contemporaneous agreements, representations, or understandings, whether written or oral, relating to the same subject matter.

24. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without Zion Market's prior written consent. Zion Market may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

25. Changes to These Terms

Zion Market may update these Terms from time to time.

When these Terms are updated, the Effective Date shown above will be revised.

If a change materially affects your use of the App or rewards program, Zion Market may provide additional notice through the App or other appropriate means.

Continued use of the App after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Contact Us

For questions regarding these Terms, your membership account, SMS verification, or the Zion Market rewards program, contact:

Zion Market
Mobile app and account verification technology managed by Xen Media on behalf of Zion Market
Email: help@zionmarket.com